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Guest Reviews

We have used the Pepper Tree Inn for several years for our training events because we have consistently been pleased with the ease of booking, the warm, helpful staff and the excellent location – that’s why we come back year after year.

-- Dr. Jeff Auerbach | President, College of Executive Coaching

The staff was very accommodating and helpful in finding everything in the area for me--even going online to take their assistance to the next level. I had locked myself out and had to ask for another key. They were very gracious. After my stay, I realized I had left my small feather pillow. I would've driven to Santa Barbara because there is a lot of sentimental value in that pillow. I called early the following day and told them of my circumstance. It was no problem. I received the package two days later. I cannot tell you just how many times I hear complaints while traveling, but we forget to give thanks and praise to those who go beyond. I say "bravo" to the BEST WESTERN PLUS Pepper Tree Inn and the wonderful staff and great accommodations.

-- Donna McGee | Indio, California

All the members of the BEST WESTERN PLUS Pepper Tree Inn staff were very helpful--front desk, housekeeping, maintenance--everyone. They are a credit to the BEST WESTERN PLUS Pepper Tree Inn and I would recommend it to all my friends.

-- Kathleen Brennan | England, UK

We started coming here in 1998 when our daughter was a freshman at UCSB. Our son started UCSB in 2001. We celebrated our daughter's graduation in 2002 and just celebrated our son's this past weekend. We've probably visited an average of three times per year. It has been a home away from home. I can't imagine staying anyplace else. The hospitality, comfort, and beauty of the trees and flowers you've offered have been greatly appreciated. Thank you for seven wonderful years of visits during this important time of educating our children.

-- The Larson Family | Santa Rosa, California

My fiancée and I stayed in your hotel last December. Working as a Project Manager in the hospitality industry I naturally pay close attention to al the little details in the rooms. My fiancé and I were both extremely impressed with the quality and service in your hotel. We've already recommended your hotel to a couple of our close friends, we will be back.

-- Jeff Todd | Long Beach, California

I had lived in Santa Barbara for 20 years and always recommended the BEST WESTERN PLUS Pepper Tree Inn to out of town guests. This time I was the out-of-towner and will stay at the BEST WESTERN PLUS Pepper Tree Inn during my next visit to Santa Barbara. Easy access to State Street and 101.

-- Guest|San Antonio, Texas

I would go back to this BEST WESTERN PLUS Pepper Tree Inn. The price was right and the location excellent. It's located across the street from one of Santa Barbra's two malls. Close to many good eating establishments. Ten minutes from the wharf and downtown State Street. Fresh fruit daily in room. Excellent room service! Great heated whirlpools and pool.

-- Guest | Vienna, Virginia

The BEST WESTERN PLUS Pepper Tree Inn was a great option for affordable hotels in Santa Barbara. It was well-manicured with lots of lush landscaping, clean rooms, and lots of nice touches like fresh fruit in each room. I plan on staying there in the future.

--Guest | Los Angeles, California

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